📄 Terms of use

Last update: 11th February 2026

Terms of Use – www.bouncingback.org.uk

These Terms of Use govern your access to and use of the website located at www.bouncingback.org.uk (the “Website”), operated by Bouncing Back Dementia Support Group (referred to as “we”, “us”, “our”, or “Bouncing Back”).

We are a peer-support and self-help group providing information, resources and details of in-person support meetings for people living with dementia, their families and carers in the Chester area and surrounding regions. We are not a registered charity, nor do we provide medical, clinical, diagnostic, or therapeutic services.

1. Acceptance of these Terms By accessing, browsing or using the Website you agree to be bound by these Terms of Use. If you do not agree, you must not use the Website.

2. Changes to these Terms We may update these Terms from time to time. The updated version will be posted here with a revised “Last updated” date. Your continued use of the Website after any changes constitutes acceptance of the revised Terms.

3. Use of the Website

  • You may use the Website only for lawful purposes and in a way that does not infringe the rights of others or restrict or inhibit anyone else’s use and enjoyment of the Website.
  • You must not misuse the Website by knowingly introducing viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful.
  • You must not attempt to gain unauthorised access to the Website, the server on which it is stored, or any server, computer or database connected to it.

4. No Professional Advice The information on the Website (including any resources, links, event details or suggestions) is provided for general information and peer-support purposes only. It does not constitute medical advice, diagnosis, treatment recommendation, or substitute for professional medical, psychological, legal or other specialist advice. Always consult a qualified professional (GP, dementia specialist, social worker, etc.) about your personal situation. We accept no responsibility or liability for any reliance placed on the Website content.

5. Third-Party Links and Resources The Website may contain links to third-party websites or resources (including local services, NHS pages, Alzheimer’s Society, etc.). These links are provided for convenience only. We have no control over, and assume no responsibility for, the content, privacy practices, or availability of any third-party sites. Inclusion of a link does not imply endorsement.

6. Intellectual Property

  • Unless otherwise stated, we (or our licensors) own the copyright and other intellectual property rights in the content, design, text, graphics, logos and materials on the Website.
  • You may view, download (for caching purposes only) and print one copy of reasonable portions of the Website for your personal, non-commercial use, provided you keep intact all copyright and proprietary notices.
  • You must not reproduce, modify, distribute, sell, rent, republish, store, archive or transmit any part of the Website without our prior written permission (except as permitted by law, e.g. fair dealing under the Copyright, Designs and Patents Act 1988).

7. User-Generated Content You retain ownership of any content you submit, but by submitting it you grant us a non-exclusive, royalty-free, perpetual, irrevocable, worldwide licence to use, reproduce, modify, adapt, publish, translate, distribute and display that content in any medium for the purposes of operating, promoting and improving the Website and our activities. You must not submit any unlawful, defamatory, obscene, abusive, threatening or otherwise inappropriate content.

8. Limitation of Liability To the fullest extent permitted by law:

  • We provide the Website on an “as is” and “as available” basis without any warranties of any kind (express or implied).
  • We do not guarantee that the Website will be uninterrupted, error-free, secure or free of viruses.
  • We shall not be liable for any direct, indirect, incidental, special, consequential or punitive damages, or any loss of profits, data, goodwill or other intangible losses, arising from your use of (or inability to use) the Website, even if we have been advised of the possibility of such damages. Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot be excluded under English law.

9. Indemnity You agree to indemnify and hold us harmless from any claim, loss, liability, damages, costs and expenses (including reasonable legal fees) arising from your breach of these Terms or your use of the Website.

10. Governing Law and Jurisdiction These Terms are governed by the laws of England and Wales. Any disputes arising out of or in connection with these Terms or the Website shall be subject to the exclusive jurisdiction of the courts of England and Wales.

11. Contact Us If you have any questions about these Terms, please contact us at hello@bouncingback.org.uk

Thank you for visiting www.bouncingback.org.uk.